Click & collect guide

Order your fishing tackle, air rifles, and reptile supplies online and collect them in person at our Walsall shop. We make in-store pick-up quick and straightforward so you can get the gear and pets you need without waiting for delivery.

Everything you need to know before collection

To help ensure a smooth hand-off for all items, especially age-restricted air rifles and live animals, please read through our collection guidelines below.

When will my order be ready for collection?
Any orders placed for click and collect are prepared and ready for pick-up the next working day.

What identification do I need to bring?
Because we stock age-restricted items such as air rifles and live reptiles, you must bring a valid physical photo ID, specifically a driving licence or passport, to verify your identity and age.

Where do I go when I arrive at the shop?
When you arrive at our shop in Walsall, please head straight to the front counter. A member of our team will assist you with your collection.

How long will you hold my order?
We hold all click and collect orders for 3 days. If you are unable to collect within this timeframe, please contact us promptly, especially regarding live reptiles or bulky tackle.

Can someone else collect my order on my behalf?
Due to the sensitive nature of air rifles and live animals, the purchasing individual must collect their own order and present their matching passport or driving licence at our counter.

What should I bring besides my ID?
Please bring your order confirmation email (either on your phone or printed) alongside your valid driving licence or passport so our counter staff can locate your parcel quickly.

Can I purchase additional items while in the shop?
Yes, you are very welcome to browse our full range of fishing gear, reptile accessories, and shooting supplies when you arrive to pick up your order.

How do I contact you if I am running late?
If you cannot reach our Walsall store within the 3-day holding window, please reach out to us at [[phonenumber]] or via [[email]] so we can assist you.

Ready to place your order?

Browse our complete catalogue of fishing tackle, air rifles, and reptile essentials online today, and pick up your items directly from our Walsall store tomorrow.